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Visiting Mara Spa

Mara Spa is open from 10:00am until 6.00pm [last treatment finishing at 5.45pm]

Treatment bookings

Please book your treatments in advance to avoid disappointment. A pre-payment will be required to secure your treatment booking.

Treatment Times

We have included 5 minutes onto all treatment times to allow your therapist time to discuss what you would like to get out of your treatment and allow for a full consultation to ensure we provide the highest of standard treatment that meets your every need

On The Day of Treatment

Please arrive 15 minutes before your treatment. You will be required to complete a consultation form prior to your treatment along with COVID-19 screening tests of temperature and oxygen levels. Your therapist will specify what to wear for your treatment in your consultation.

COVID-19 Spa Procedures

You will be asked to complete a COVID-19 pre-treatment tests where temperature and oxygen levels are measured, these are recorded along with your details for Test & Trace purposes. As part of our consultation form you will be asked further screening questions to ensure you are safe to proceed with the treatment. Face masks are to be worn on entering the facility and for the duration on your appointment your therapist will be wearing a face mask & visor for your safety. Treatments have been allocated extra cleaning time of 20 minutes in between appointments. Hand sanitising stations are provided on entering and exiting the Spa.

Health Concerns

We want you to enjoy your experience at Mara Spa and ask you to raise any health concerns when you make your appointment e.g. pregnancy, allergies (Shellfish), cancer or any recent operations etc. This will enable us to recommend treatments that are most suitable for you. We will ask you to complete a short medical questionnaire to ensure that treatments are safe and appropriate.

Spa Etiquette and Mobile Phones

We would really appreciate it if you would help us to maintain a certain level of quiet and relaxation. Please avoid using mobile telephones.

Accessibility

Mara Spa offers a fully accessible ground floor area, which includes our treatment room, manicure and pedicure room.

Cancellation Policy

Treatments cancelled within 24 hours or non attendance will incur a 100% cancellation charge. Cancellation fees may be waived at the Spa Managers discretion if you re-schedule your booking within four weeks

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