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Welcome to Marmalade Hotel

This is a special building oozing with historical significance but filled with modern amenities. We invite you to experience the history, the beauty and the serenity of Portree, Skye at your own pace – explore its untouched natural wonders and breath-taking landscapes, relax in a quiet area with breath-taking views of the coastlines and enjoy the seasonal menu at Chargill.

Need to Know


Hungry?

FOOD & DRINK

To comply with government social distancing guidelines, we have moved to a payment on arrival system for your accommodation. To prevent unnecessary interaction at our small reception area during departure/ check-out we request that all food & beverage transactions are paid for at the point of sale, preferably using contactless or card payment. Thank you for your understanding in this matter.

Breakfast

We believe starting the day with a hearty breakfast is an essential part of your stay at Marmalde. The ingredients we use for breakfast are top quality and, wherever possible, locally produced. Breakfast is cooked to order; whether you prefer a full Scottish breakfast or continental, we’ve will provide the perfect start to your day.

Breakfast is served daily between 7.30am-9.30am

To adhere to social distancing guidelines, we require you pre-book with reception your breakfast time of choice: 7.30am, 8.30am or 9.30am.

Please use the pre-order slips supplied by reception on check in and return it to reception by 9pm the night before.

If you are departing early in the morning, please speak to Reception to discuss alternative arrangements such as packed breakfast for collection.

BOOK YOUR BREAKFAST TIME
dining tables overlooking Scottish highlands at Marmalade Manor House Hotel

Chargrill Restaurant

Opening Mid August 2020.

Our on site restaurant, Chargill specialises in dishes from the grill and seafood cooked to perfection. Inspired by the abundance of local produce, each dish is cooked with only the freshest local ingredients.

Set amist a relaxing atmosphere, our charming yet contemporary restaurant offers some of the best views of Skye. Food and beverage bills from the restaurant and bar can be charged to your room account. For your protection we will always ask for your signature, and to see your room key to be sure we have got the right room number.

A sample menu for the restaurant is available at reception. or access the menu here

BOOK A TABLE
grilling steak at Marmalade Manor House Hotel
passion fruit dessert

Thirsty?


Our bar is open for hotel guests until 10.30pm each day.

MERCHANT BAR

Located just down the road at 13 Bosville Terrace, Portree IV51 9DG

In Merchant Bar, you’ll find one of the island’s finest selections of Scottish gins and, of course, single malts. The award-winning Isle of Skye Brewery showcases three of their finest ales on tap alongside the much-raved about – also award winning – Thistly Cross Farmhouse Cider.

Merchant bar is open daily from 12.00pm Monday to Saturday, and from 12.30 on Sunday. Last orders are dependent upon trade however for residents wishing drink after hours, our night porter will be able to provide you with drinks to take to your room.

Please be aware of social distancing guidelines when utilising our small bar and understand that we will only be able to serve drinks to guests who have a table in either the bar or restaurant seating area or for consumption in your room. There must be no standing guests in the bar area!

COMPLIMENTARY BEVERAGES

Water

Isle of Skye tap water is exceptionally pure and can be drunk without any concern. Should you prefer, you will find bottles of both still and sparkling water in your room. All bottles are replaced upon guest departure to prevent contamination.

Hot Beverages

Your room is equipped with a kettle and a Nespresso hot drinks ma­chine. You have been provided with a selection of speciality teas, coffee, hot chocolate and long-life milk. Please contact reception for a jug of fresh milk if you prefer.

Please see the instruction sheet inside your tea and coffee box for directions on how to use your Tassimo machine.


The A- Z of Marmalade Hotel

CHECK OUT

If you need to leave before 7.30am on your day of depar­ture, please advise reception no later than 9.30pm the night before. Check-out on the day you depart is by 11.00am un­less prior arrangements have been made. Please take your room key to reception when you depart.

COVID -19

We respectfully request that guest should not attempt to travel or access the hotel if you have:

  • Signs of a fever or a high temperature (above 38 degrees C).
  • A new and persistent dry Cough.
  • You have had recent contact with any possible source of the virus
  • If you have any of the above symptoms, please contact a member of our team by dialling 0.

DECORATOR AND COMFORT ITEMS

For your comfort and safety we have removed all of our cushions and non-essential soft furnishings. The bed throws are sanitised and replaced after every departure to prevent the spread of Covid-19.

We are sanitising all furnishings and fixings that remain in room upon each departure, in line with government guidelines.

DUVETS & PILLOWS

Enjoy a selection of firm and soft hypoallergenic pillows on your bed. Goose down pillows are available upon request. If you find the duvet is too heavy for you, please let us know and we will be happy to provide you with a lighter microfiber duvet.

Please contact reception with these requests and they will be left in a hygienic package at your door.

FIRE ALARM TEST

Our weekly test of the fire alarm system will take place at 11 am every Monday.

If you hear the Fire Alarm, you must immediately evacuate:

  • Immediately go to the nearest Fire Exit. Do not stop to take your belongings. Keep calm and do not run. Evacuation routes from your room are mapped on the back of the door or immediately beside the door.
  • Assemble at the Fire Assembly Point, located at the left side of the front of the hotel (near the Co-op).
  • Keep clear of the building and wait for the Emergency Services to arrive.

If you discover a FIRE:

  • If necessary, sound the alarm.
  • Follow the evacuation procedures above.
  • The Fire Exit doors and Fire Extinguishers in the corridors are to be used only in an emergency.

HOUSEKEEPING

All of our laundries is done in-house and washed at high temperatures.

If you are staying for more than one night your room will be serviced each day. Should you not wish to have your room serviced, please either hang your ‘Do Not Disturb’ sign outside on your door, or advise reception at your earliest convenience.

We support Green Tourism. If you are staying for more than one night and are happy to re-use your towels, please hang them on the towel rail. If you prefer fresh towels, please leave those you have used on the floor, or in the shower tray.

There are no laundry facilities available within the hotel. There is however, a self-service coin-operated launderette a short walk away at the Portree Youth Hostel. Please see reception for directions.

IN CASE OF EMERGENCY

Telephone Reception (dial 0) for help or assistance at any time.

A receptionist or night porter is on duty at all times.

Emergency contact numbers:

  • Emergency services – Police, Fire, Ambulance Dial 9  999 or 112
  • Non-emergency Police Dial 9 – 101 (police Scotland)
  • Non- emergency healthcare Dial 9 – 111 (NHS 24)
  • Doctor/ Medical Cenra Dial 9 – 612013

LOCAL SHOPS

If you have forgotten something, the Co-operative convenience store across the road is open daily 7am-11pm daily. Boots Chemist is open Mon-Sat from 9.00am to 5.30pm.

SMOKING & DAMAGES POLICY

In line with Scottish Law, Marmalade Hotel is a strictly non-smoking establishment. Smoking within the building will incur a £50 fine. Any damages to the room and furniture caused by the guest will be investigated, and the value for replacing the damaged item or repairing the damage will be charged from the guest up to one month after the guest’s departure (minimum of £250.00).

TELEPHONE CALLS

To contact reception, dial 0. External calls cannot be made directly from the telephones in the rooms.

Should you wish to make a call, please contact reception and give them the telephone number. They will dial the number for you and transfer the call to your room.

In room telephones are sanitised after each departure, to prevent the spread of any pathogens.

TOILETRIES 

For your comfort, we have provided a range of Highland Soap toiletries for use during your stay, these bottles should not be removed from your room, should you wish to purchase any of these products you will find a selection with prices available at reception.

Should you require a shower caps, grooming kits, earplugs, toothbrushes, shaving kits and ladies’ sanitary – please contact reception and we will have them delivered to your room.

TELEVISION/ RADIO

Freeview digital television and radio channels are available through your television, for more information on Tv operation, please contact reception.

Television remote controls are placed inside of clear plastic sleeves to maintain hygiene, please ensure the sleeve is not removed during your stay. The remote sleeves are sanitised to ensure that our hygiene levels are maintained

WI-FI

Complimentary Wi-Fi is available

throughout the hotel.

              Network:          Marmalade Hotel _Guest

              Password:       marmalade17


 

Travel Information


What to see and do in Skye 


PORTREE TOURIST INFORMATION AND VISITOR CENTRE

Detailed information on all of Skye’s attractions is available at the local Tourist Information and Visitor Centre, which is located just a stroll down the hill. Bookings can also be made there for many tours of the island.

A simple map of the Isle of Skye is available from Reception. We also have some leaflets about local attractions and information on suggested outings.

You may find the following websites helpful for planning your time on the Isle of Skye.

www.isleofskye.com

www.visitscotland.com

www.skye.co.uk

www.welcometoscotland.com

Things to do in Skye

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